PRIVACY POLICY
Effective Date: May 15,2024
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Introduction
Victor’s Rooter ("we," "our," "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.victorsrooter.com/ use our services, or engage with us in other ways. This policy is governed by the laws of the State of California.
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Information We Collect
We collect information from and about you in various ways:
Personal Information
When you use our services, we may collect the following personal information:
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Contact Information: Name, address, email address, phone number.
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Service Information: Details about the plumbing services you request or receive.
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Payment Information: Billing address, credit card number, and other payment details.
Automatically Collected Information
When you visit our website or interact with our emails, we may automatically collect information about your device and usage, including:
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Device Information: IP address, browser type, operating system, and unique device identifiers.
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Usage Information: Pages you visit, the time spent on those pages, links clicked, and other browsing behavior.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your interactions with our website and emails. Cookies are small data files stored on your device that help us enhance your online experience.
How We Use Your Information
We use the information we collect for the following purposes:
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To Provide Services: Process your requests and provide the plumbing services you have requested.
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To Communicate: Send you updates, promotional materials, and other information related to our services.
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To Improve Our Services: Analyze usage trends and improve our website, services, and customer experience.
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To Process Payments: Facilitate transactions and billing.
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To Comply with Legal Obligations: Meet legal requirements and respond to legal processes.
Sharing Your Information
We may share your information with third parties in the following circumstances:
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Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, marketing, and data analysis.
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Legal Requirements: We may disclose your information if required to do so by law or in response to a valid request by a government or law enforcement agency.
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Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Your Privacy Rights
As a resident of California, you have specific privacy rights under the California Consumer Privacy Act (CCPA), including:
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Right to Know: You have the right to request information about the personal data we collect, use, and share about you.
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Right to Delete: You have the right to request the deletion of your personal information that we have collected, subject to certain exceptions.
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Right to Opt-Out: You have the right to opt-out of the sale of your personal information.
To exercise these rights, please contact us using the information provided below.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Victor’s Rooter
Mailing Address: 15277 Cobalt St., Sylmar, CA, 91342
818-421-7652
By using our services, you consent to the terms of this Privacy Policy.